Churn

Every subscription merchant needs to know how to prevent chargebacks and respond to their initiation. Here’s how to protect your profits and reputation.

Declined payments can ruin your customer experience and merchant ID health. Learn how to increase your payment approval rates and stay in good standing with payment providers.

Ensure your subscription business brings in more revenue per customer than it spends on each acquisition — here’s how to strategically track your LTV:CAC ratio.

Learn how to retain subscribers to avoid growing acquisition costs. Extend customer lifetime value and grow revenue with these subscription tips.

Learn why it's important to prevent involuntary subscription churn and discover the best methods to maintain quality customer relationships.

Learn what the most common credit card decline codes mean for ecommerce merchants and how to fix the error before it occurs with this explainer.

Your revenue churn rate can make or break your subscription business. Here’s how merchants can calculate their revenue churn rate and then work to decrease it.

The subscription retention rate is a must-know number for ecommerce merchants. Learn why it matters and how to calculate and improve your retention rate in this guide.

Watch episode five of The Ecommerce Minute to understand why payments occur and how to stop them from hurting your bottom line.

Hone your business intelligence with these top subscription metrics. See exactly how to measure ecommerce success to make data-driven decisions for your brand.

Credit card account updaters prevent service interruptions, improve transaction approval and increase customer satisfaction. Learn how easy it is to implement sticky.io’s Account Updater.

Dunning emails encourage subscribers to quickly address a failed payment so you can avoid involuntary churn and costly payment retries. Learn how to craft impactful dunning emails and make your customers stick.